Process Improvement

One principle that informs our thinking at Common Sense is that "We can always improve."  This is true for our organization.  It is also true for yours.

Do you sense that your organization could improve?  Not just a little, not five or ten percent, but by a huge margin?

Of course there will be many perceived obstacles.  So many that it is often difficult to know where to begin or to even have the energy to begin.  And it often seems like even the smallest gains are quickly eroded.  How can we make lasting improvements in our organizations?

At Common Sense we help our customers improve their organizations by ensuring that our improvement proposals meet two necessary criteria:

• There must be a logical basis for the proposal
  

Our starting point is that there must be a logical basis for all improvement proposals. 

Our improvement proposals begin with a gap analysis.  The gap analysis identifies a deep conflict, or dilemma, inherent in the current system.  Resolving the conflict in a way that does not compromise any of the significant needs of the system provides the supporting structure for the improvement proposal.

• The proposal must be rewarding for all involved
  

Logical solutions are not enough.  Any improvement proposal must be sufficiently positive and rewarding such that appropriate behaviors are reinforced and inappropriate behaviors are extinguished.

When we design an improvement proposal we are careful to include a few positive reinforcing loops.  These loops ensure that the implemented proposal consistently rewards the organization and all who have a stake in it.