Voice Agents as Strategic Workforce Solution
200+
Source:
EvergreenHealth careers database: https://careers.evergreenhealth.com/jobs
Current active positions across all departments (verified January 2025)
EvergreenHealth careers database: https://careers.evergreenhealth.com/jobs
Current active positions across all departments (verified January 2025)
Current Open Positions at EvergreenHealth
High-Demand Administrative Positions
Patient Services Rep - Contact Center
Call and Referral Support • Kirkland, WA
$22.14 - $35.43/hour + $3,000 sign-on bonus
- Coordinate patient scheduling for in-person and virtual visits
- Process payments and verify insurance coverage in multiple systems
- Manage multi-line telephone system and patient portal enrollment
- Handle message management and coordinate with clinical teams
Voice Agent Solution
Routine calls can be automated: appointment scheduling, insurance verification, payment processing, and basic patient inquiries. Voice agents provide 24/7 coverage while staff focus on complex patient coordination.
Health Unit Coordinator - Emergency Department
Emergency Department • Kirkland, WA
0.9 FTE, Nights - Competitive Healthcare Wages
- Coordinate patient flow and bed management in busy ED
- Manage communication between clinical staff and patient families
- Process orders and maintain accurate patient records
- Handle emergency department administrative functions
Voice Agent Solution
Administrative coordination tasks can be automated: family notifications, discharge instructions, and basic status updates, allowing coordinators to focus on critical patient flow management and clinical support.
Medical Assistant - Heart Care Clinic
Heart Care • Full-Time, 40 hrs/week
Competitive Healthcare Wages
- Patient intake and vital signs collection for cardiac patients
- Appointment scheduling and patient communications
- Clinical documentation and cardiac record management
- Assist with cardiac procedures and patient education
Voice Agent Solution
Routine administrative tasks can be automated: appointment reminders, pre-visit instructions, lab result delivery, and follow-up calls, allowing MAs to focus on direct clinical cardiac care and patient monitoring.