Voice Agents as Strategic Workforce Solution
216
Source:
Calculated by summing job counts from EvergreenHealth careers homepage: https://careers.evergreenhealth.com/
Counts extracted from "X available jobs" text for each job category (verified January 2025)
Calculated by summing job counts from EvergreenHealth careers homepage: https://careers.evergreenhealth.com/
Counts extracted from "X available jobs" text for each job category (verified January 2025)
Current Open Positions at EvergreenHealth
High-Demand Administrative Positions
Surgery Scheduler
Ear, Nose and Throat Care • Kirkland, WA
$25.64 - $41.00/hour
- Schedule clinic visits and inpatient/outpatient surgeries
- Verify insurance and eligibility requirements
- Provide patient instructions and answer scheduling questions
- Coordinate with surgical teams and manage calendars
Voice Agent Solution
80% of scheduling tasks can be automated: appointment booking, patient reminders, pre-op instructions, and insurance verification calls. Voice agents provide 24/7 coverage while staff focus on complex surgical coordination.
Payment Applications Specialist - Medical Billing
Medical Billing • Kirkland, WA
Competitive Healthcare Wages
- Process insurance claims and payment applications
- Resolve patient billing inquiries and payment disputes
- Explain insurance coverage and payment options
- Follow up on denied or pending claims
Voice Agent Solution
Initial billing inquiries can be handled automatically: payment status, balance explanations, payment plan setup, and insurance claim status. Complex disputes escalate to specialists.
Medical Assistant - Monroe Urgent Care
Monroe Urgent Care • Full-Time, 40 hrs/week
$24.42 - $43.05/hour
- Manage patient intake and medical record documentation
- Handle appointment scheduling and patient communications
- Assist with clinical and administrative duties
- Coordinate patient care and follow-up activities
Voice Agent Solution
Administrative tasks like appointment scheduling, prescription refill requests, lab result delivery, and patient intake can be automated, allowing MAs to focus on direct clinical care.