Common Sense Systems
We help software engineering professionals to improve through personalized coaching.
I want to help you grow your sales. I want to see you succeed. Customer service is key to making that happen. I have worked in high tech companies for almost 40 years. In those companies customer service / customer support was viewed as a necessary evil – something we do not by choice, but because …
Do you have a Perl program that needs some love? Can’t find anyone in your shop that knows or wants to learn Perl? I love helping people with their Perl problems, so perhaps I can lend a hand. I have been using and enjoying Perl programming for decades. I think I first started using Perl …
I have wanted to do a series of videos like this one for many years. Small businesses really are the heart and soul of America. To the extent I can do so I want to give them a hand and engage with them on a collaborative basis. In a small business, it’s easy to talk …
Situation You are angry. You want to let go of the anger but it seems impossible to do so. Background Anger is an emotion everyone feels from time to time. You may get angry if you feel threatened or that someone has harmed you in some way. Anger serves us when it causes us to …
Situation You have a to-do list. It’s long and seems to be growing longer by the minute. You’re working hard and yet your to-do list keeps growing. Let me show you how to shorten your to-do list without compromising it. Background A well-managed to-do list is an important tool. A simple list is perfectly fine. …
My clients – software engineers, team leads and engineering managers – have improvement as their goal. Yet if they focus on the goal instead of the systems that will cause them to achieve their goal, the goal is already lost. This critical distinction is the essence of the “systems vs goals” discussion you may have …
We all have our blind spots – things that we normally overlook or don’t know about ourselves. How we see ourselves is always different from how others see us. This is part of the human condition, part of what it means to be human. Yet there is a highly effective solution: Get a coach! Effective …
I was working with a client yesterday, conducting a virtual meeting in Microsoft Teams. The intent of the meeting was to discuss possible ways to move forward with one of the client’s business systems. I prepared for the meeting by developing a few logic trees. Maybe it’s just me, but I find pushing virtual sticky …
