Introducing Voice Agents
What Are Voice Agents?
Voice agents are conversational AI systems designed for natural voice interactions via phone or over the internet. They understand speech and may be multi-lingual, process requests, and respond in human-like conversation.
"Your competent and knowledgeable colleague who is always available"
Key Capabilities
Handle Inquiries
Answer common questions about services, hours, insurance, and procedures with accurate, up-to-date information.
Book Appointments
Schedule, reschedule, and confirm appointments across multiple providers and locations seamlessly.
Provide Information
Share directions, preparation instructions, and post-care guidance tailored to each patient's needs.
24/7 Availability
Operate around the clock, ensuring patients can access support when they need it most.
Tool Use
Voice agents can use tools to interface with external systems.
Programmable
Voice agents can be programmed to perform a very wide range of tasks.
Hear a Voice Agent in Action
Listen to how natural and helpful voice agents can be in real healthcare interactions: