System improvement for organizations and individuals
Serving the Pacific Northwest since 1996
It’s Easy to Work With Us:
1. Review our services ↗
Review our service offerings and see if we may be a good match for your needs.
2. Check out our expertise ↗
Get a feel for the kind of projects we can deliver.
3. Schedule a discussion ↗
Enjoy a relaxed discussion of your project and your requirements.
Dr. Atul Gawande on the importance of finding a coach.
Our Journal – latest entries:
Customer Service – It’s an Asset, Not a Liability
I want to help you grow your sales. I want to see you succeed. Customer service is key to making that happen. I have worked in high tech companies for almost 40 years. In those companies customer service / customer support was viewed as a necessary evil – something we do not by choice, but because …
Send Me Your Perl Problems!
Do you have a Perl program that needs some love? Can’t find anyone in your shop that knows or wants to learn Perl? I love helping people with their Perl problems, so perhaps I can lend a hand. I have been using and enjoying Perl programming for decades. I think I first started using Perl …
Rapidly Growing Your Business – Episode 1
I have wanted to do a series of videos like this one for many years. Small businesses really are the heart and soul of America. To the extent I can do so I want to give them a hand and engage with them on a collaborative basis. In a small business, it’s easy to talk …