SMS Consent & Privacy

How we obtain consent for SMS communications, what we send, and how to opt out

How We Obtain SMS Consent

We only send text messages to clients and prospects who have clearly agreed to receive them. Our primary consent methods are:

Verbal Consent

During a phone call with one of our voice agents, you may be asked if you would like to receive a text message. If you agree, we send a follow-up message. Your consent is recorded in our call transcript and summarized after the call for compliance purposes.

Keyword Opt-In

You may also opt in by texting an explicit keyword (e.g., YES) to our number (425) 979-2282.

We do not send marketing or promotional texts without explicit prior agreement.

Types of Messages You May Receive

With your consent, you may receive:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Contact information or follow-up details from a call
  • Responses to your inquiries

How to Revoke Your Consent

You can stop SMS messages from us at any time using any of these methods:

Text STOP (Fastest)

Reply STOP to any message from (425) 979-2282. You will receive a confirmation that you’ve been unsubscribed. For assistance, reply HELP. To resume messages after opting out, reply UNSTOP.

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Important Information

Message Frequency

Typically 1–4 messages per month, unless you request additional updates.

Message and Data Rates

Standard carrier message and data rates may apply. We do not charge for SMS messages.

Supported Carriers

We work with all major U.S. carriers. Delivery and timing may vary by provider.

Privacy

Your phone number and SMS preferences are protected under our privacy practices. We do not share your information with third parties without your consent.

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Questions or Concerns?

If you have any questions about our SMS consent practices or need help with your preferences, please contact us:

We’re committed to respectful, transparent communication at all times.

Need help with your SMS preferences? We’re here to assist you.

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