Blog

Post thumbnail
Probing with the PC-Bite Probing Solution
Over the last month or so I started using the PC-Bite kit for probing electrical PCBs on my lab bench at my office. Here’s a photo of the device with only a single probe in use.
Read More
Post thumbnail
Love the Code Review
Code reviews should be a central part of your software engineering group practice. If they are not your group will underperform relative to a software engineering group that does have an effective code review practice.
Read More
Post thumbnail
IEC 62304 Checklist
Some time back we developed a simple checklist for IEC 62304 – 2006. Based on the number of requests over the years, it’s clear that many people found it useful. We are now in the process of updating and enhancing the checklist, as well as developing a set of customizable procedures to go with it....
Read More
Post thumbnail
Customer Service – It's an Asset, Not a Liability
As my client, I want to help you grow your sales. I want to see you succeed. Great customer service is key to making that happen. I have worked in high tech companies for almost 40 years. In those companies customer service / customer support was typically viewed as a necessary evil – something we...
Read More
Want to get great at something? Get a coach!
We all have our blind spots – things that we normally overlook or don’t know about ourselves. How we see ourselves is always different from how others see us. This is part of the human condition, part of what it means to be human. Yet there is a highly effective solution: Get a coach! Effective...
Read More
Post thumbnail
Logic Trees for Sharing Complex Information
I use logic trees to communicate complex information. In my work with clients I often have to share complex information. I use logic trees to good effect in doing this. I was in a virtual meeting with a client the other day. The intent of the meeting was to discuss how to improve one of...
Read More