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8 posts
A fine art printing company in Kent, WA was drowning in rework and backlog. The constraint was obvious once we looked: the graphic artist was doing every job twice. A pre-flight checklist and a simple scheduling change fixed it.
A hospital CFO runs the same numbers two ways and gets answers that disagree by a factor of five. Episode 04 of the Cascade Valley audio drama series.
Healthcare has adopted Lean almost exclusively for process improvement, but the Theory of Constraints answers the question Lean cannot: where should you focus? Using both together produces dramatically better results.
Every business has one thing that limits how much it can get done. Find that one thing, fix it, and everything improves. Fix anything else, and nothing changes. A practical guide for small business owners.
You invested in a professional website. It gets traffic. It looks right. But the phone barely rings. The problem is not the website. It is what the website is saying.
You built a practice around work you love. Now it is full, and somehow that is the problem. A guide for wellness practitioners who want their business to work better without losing what made it worth building.
A concept for addressing the complex discharge problem at its source—by capturing discharge-relevant information during routine primary care, before any hospitalization occurs.
Trying to plan a complex discharge at the moment of exit violates the basic physics of flow. Here is why the process must move upstream.
