Tag
4 posts
A fine art printing company in Kent, WA was drowning in rework and backlog. The constraint was obvious once we looked: the graphic artist was doing every job twice. A pre-flight checklist and a simple scheduling change fixed it.
How applying the Theory of Constraints 5 Focusing Steps transformed a reactive, email-only support model into a white-glove customer success engine for a high-value ultrasound research systems manufacturer.
A clinical ultrasound project was six months behind schedule. The constraint was not the engineering — it was the register map tool that every team depended on and nobody had questioned.
How standardizing a communication protocol on a smartphone-powered defibrillator project unblocked an entire engineering team and saved two months of development time.
